FAQ

When will my custom order ship?

Orders placed the week of April 24th, 2017 will ship the week of May 29th, 2017. If you need your order sooner, let me know your shipping destination and required delivery date and i can confirm a timeline.

 

What are the bookcloth and endsheet?

The bookcloth is the material that wraps the outside of the book. It is the color you see on the covers. The endsheet is the paper that lines the inside of the covers. It is the color you see on the inside of the front and back covers.

How does proofing work?

Within 1-3 business of an order being placed you will receive a proof of you text in the font that you have chosen via email. Look over the proof to confirm that text, spelling and date are correct. Respond via email with approval or any changes that need to be made. Production on your item will not begin until the proof has been approved.


Can the text be printed in colored ink?

Unfortunately only black ink is available.
 
Can a custom order be rushed?
Custom orders can be rushed for a fee. If you are concerned about the timeline of an order feel free to contact me with your shipping zip code and required delivery date. I will layout a timeline with options for you.
 
Can I add more pages to a book?
Pages can be added to most books. Let me know which item you are interested and the total number of pages you'd like and I'll provide a price quote for the additional pages. 
I'd like to order a completely custom book or box. How do I place a custom order?
Contact me and lay out the basics of what you are looking for. I can then quote you a price for the project and we can go from there.
Do you ship internationally?
I do offer international shipping. Customs charges may apply and are the responsibility of the customer.
Do you accept returns?
If your item arrived not as expected please contact me and i'll work with you to find a solution. Refunds are not available on custom items.